This page contains samples from my professional portfolio.
If anything interests you, feel free to email me at REMOVED
You can also read my résumé here.
FedEx Ground SOP
Release notes for solar generator app
Cybersecurity runbook procedure
Monthly docs status report (keeps managers and stakeholders informed)
I help drive customer loyalty and company trust through efficient, frustration-free content.
Because technical writing is more than writing: it's respect.
And I refine from big-picture business goals down to each word to support that respect.
| Writing and project skills | Computer science | Tools |
|---|---|---|
| Structured authoring / XML DITA | HTML5 | Swagger (OpenAPI) |
| Content management | CSS | Google Workspace |
| Chicago Manual of Style | Bootstrap | Microsoft Office |
| Technical illustrations | Markdown | SnagIt / Camtasia |
| Flowcharts (draw.io) | Git & GitHub | Confluence / Jira |
| Agile SDLC | PostgreSQL | Canva |
| SME collaboration | User-centered design & advocacy | Adobe Acrobat / Illustrator / InDesign |
| Process optimizing | AsciiDoc | SharePoint |
| Audience analytics analysis | reStructuredText | Docker |
| Technical writing and editing | Shell / Bash | Postman |
| Content writing | cURL | Azure DevOps |
| UX writing basics | MkDocs | MadCap Flare |
Technical Writer HQ certification (February 2023)
(Udemy) Writing with Flair (New Edition) (August 2023)
(Udemy) Editing Mastery (by same award-winning editor as above) (September 2023)
(Udemy) Project Management Fundamentals (September 2023)
CompTIA A+ Certification (February 2024)
ISC2 CC certification (entry-level cybersecurity) (March 2024)